Why like and share is killing your content

The killer blog drops. Co-ordinated socials splash the message and then… tumbleweed… nope, nothing. Your cracking content just seems to turn to dust.
Why so? Well, we’ve all been there – begging the team to ‘like and share’ seems to work for a while, but really doesn’t cut it. What does work? Read on…

Want your team’s social shares to actually do something?

Stop begging for “likes and shares”. Start giving them something useful to say.

Let’s be honest: internal amplification is the most overestimated, under‑performing, soul-destroying tactic in B2B marketing.

You publish a great social post, you drop it into Teams, you ask everyone to “like and share”.
And what you get back is… eyerolls and polite digital head‑pats.

Maybe a couple of likes.
A share with no comment.
Someone who accidentally posts the link twice.
And then… silence. Tumbleweed.

It’s not that your team doesn’t care, they know they want the outcomes after all. It’s just that they don’t know what to do with your content – or how to talk about it in a way that feels natural, relevant, and not like they’re just posting on LinkedIn because marketing asked them to

What to do then? Well, the fix isn’t more nagging. Or even begging (though we’re not above that if it serves the purpose).
Actually, it’s giving them context, the questions they need to answer, the questions the post answers.


Why ‘like and share’ is the least helpful instruction in marketing

We’ve all said it, but really ‘Like and share’ is the social equivalent of “be more creative”.
It’s vague, non-specific, and assumes an ability, understanding and confidence that most people simply don’t have.

Put in plainer words, your team is not sitting there thinking:
“Ah yes, I know exactly how to contextualise this for a mid‑market IT Director evaluating workflow automation.”

They’re thinking:

  • “Isn’t this marketing’s job?”
  • “I don’t know what to write.”
  • “My network won’t care about this.”
  • “I’ll just hit like and get back to my actual job.”

And honestly, that’s fair enough. If you want amplification that actually amplifies, you need to help make it easy, safe, and meaningful.


🔄 Flip it: from “share this” to “answer this”

Here’s an approach that changes everything:

Stop asking people to share content.
Start helping them find customer questions and answers – context in the content.

People are far more confident when they’re answering something than when they’re trying to ‘add commentary’. And as a bonus, this aligns beautifully with how AEO (AI or Answer Engine Optimisation, take your pick) works.
Algorithms reward content that answers questions and humans reward content that helps them think (or just get through until payday).

So help your team find the questions. ** (you can get CoPilot or your choice of AI to do this bit, too!)


❓ The customer‑POV questions that make shares actually land with meaning

Here are the six types of questions your team can use to frame their shares so they add value instead of noise.

1. “Why does this matter?”

Perfect starting point for anyone. The clues should be in the summary if they won’t bother to read it all Example:
“If you’re trying to reduce onboarding time without adding headcount, this will help.”

2. “What problem does this solve?”

Great for sales, service and support – the people who hear the pain first‑hand. Example:
“We see this all the time with teams juggling multiple tools – this approach cuts through the noise.” Or “If you don’t have time for the whole thing, the chart on p2 answers one big question:…”

3. “What’s the practical takeaway?”

Ideal for people who don’t want to sound promotional, but like detail. Example:
“If you only read one part, skip to the checklist – I found it genuinely useful.”

4. “Who is this for?”

Helps people target their network without feeling awkward. Example:
“If you’re leading a CRM workflow overhaul, this is worth a look.”

5. “What misconception does this clear up?”

AEO gold. Also great for thought leadership without the cringe factor. Example:
“Lots of teams think X is the problem – but it’s usually Y. This explains why.”

6. “What’s the next step?”

Not a CTA – a nudge. Example:
“If you’re wrestling with this, start by mapping your current process. It’s eye‑opening.”


How to really make social shares work? Give them prompts for the questions (aka do most of the work for them)

If you want adoption, don’t give people a blank page, give them a ‘starter for ten’. You can lead a horse to water and all that…

Try offering prompts like:

  • “The question I hear most from customers about this is…”
  • “If you’re trying to figure out whether X is worth it, this breaks it down.”
  • “This is the bit that usually surprises people…”
  • “Its covers alot of ground but this is the bit that surprised me: …”
  • “If you’re stuck on Y, this is a good place to start.”
  • “We see this challenge all the time — here’s a helpful way to think about it.”

These aren’t scripts, they’re context and confidence boosters. Assume they probably still won’t read it, but they’ll be well on their way with these constructs.


One last thing, make it safe to personalise

People will worry about saying the wrong thing, so tell them explicitly:

  • You don’t need to be an expert.
  • You don’t need to summarise the whole post.
  • You don’t need to sound like marketing.
  • You can talk about what you see in your role.
  • You can disagree or add nuance.
  • You can keep it short.

The goal isn’t consistency, it’s authenticity. And honestly, (as a great marketing strategist once said) what’s the worst that can happen?
More tumbleweed is pretty much the answer!


In summary, this approach works because:

  • Social algorithms reward commentary, not compliance.
  • Prospects trust people more than brand speak.
  • Your team has insights your content can’t carry alone.
  • AEO favours content that answers questions – and your team can surface those answers with minimal effort.
  • When your team adds value, not volume, your reach compounds.
  • And – crucially – this is an amplification strategy that doesn’t feel like homework. It even helps your team build their own social standing. What’s not to like?

🧵 The TL/DR

Stop asking your team to “like and share”.
Start helping them answer the questions your customers are already asking (getting AI to assist)
That’s how you turn amplification into actual impact.

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About Ann James

Expert B2B marketing generalist. Digital advantage meets offline. Obsessor of results. Curious, doer, collaborator, deliverer. Questionner. So What? B2B marketer offering a unique combination of creativity, strategic planning and 'can do' attitude. Over 20 years' experience in marketing SaaS & tech for EMEA start-ups, scale-ups and corporate organisations. Extensive skills in creating successful messaging and campaigns to ensure lead and business generation in competitive and emerging technology markets. Highly organised with particular attention to detail, an excellent communicator and pragmatic marketer, delivering programmes that get results. The 'So what marketing' blog is the expression of all I have learned - am still learning - about B2B marketing - I hope it's of some use to you. Contact me for consultancy, contract or permanent assistance to boost your sales pipeline. https://www.linkedin.com/in/ann-james-627973/
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